Email us directly
General
Hello & General Inquiries
Not sure where to start? This is the right place. We'll route your message to the right person.
hello@thesecondpaw.org
Support
Help & Support
Having trouble with the search tool, a merchandise order, or anything else on the site? We've got you.
help@thesecondpaw.org
Community
Share Your Story
Have an adoption story, a rescue experience, or a cat who deserves to be known? We want to hear it.
stories@thesecondpaw.org
Donations
Give & Support the Mission
Questions about donating, how funds are used, or how to support The Second Paw? Reach out here.
give@thesecondpaw.org
Partnerships
Partner With Us
Rescue organizations, animal welfare advocates, and mission-aligned organizations. Let's talk.
partners@thesecondpaw.org
Media
Press & Media Inquiries
Journalists, podcasters, and media professionals — we're happy to talk about what we're building.
press@thesecondpaw.org
Frequently asked questions
What exactly is The Second Paw?
The Second Paw is a technology-powered cat welfare platform. We connect people with local cat rescue organizations by ZIP code — and we provide resources, education, and guidance for anyone who loves cats, has found a cat, or wants to help one. We are a discovery platform. We do not operate a rescue organization ourselves.
Does The Second Paw accept advertising?
Never. The Second Paw is completely ad-free. No banner ads, no sponsored results, no paid placements — ever. Search results reflect proximity and availability, not payment. You can read our full No Advertising Policy here.
How do search results work?
When you enter a ZIP code, we search a national database of rescue organizations and return results within 25 miles, sorted by distance. Results are never influenced by payment, sponsorship, or any commercial relationship. We do not independently verify every organization listed. We strongly encourage you to contact any rescue directly before making decisions.
How do I submit a story?
We love hearing from the community. Send your adoption story, rescue experience, or cat story to stories@thesecondpaw.org. Tell us about your cat, how you found each other, and what life looks like now. Photos welcome.
Are donations to The Second Paw tax deductible?
No. Second Paw LLC is a for-profit Florida limited liability company. We are not a registered 501(c)(3) nonprofit organization. Donations are not tax deductible. Please consult your tax advisor with any questions.
How is The Second Paw funded?
We are funded by merchandise sales, voluntary donations, and community memberships. A meaningful portion of every merchandise purchase supports cat rescue programs and initiatives. No advertising. No investor pressure. No hidden agenda.
I represent a rescue organization. How do we get listed?
Search results come from a national rescue database. If your organization isn't appearing, the best first step is to ensure you're registered with RescueGroups.org. It's free and gets your organization in front of people searching in your area. You can also reach out to us at partners@thesecondpaw.org and we'll do our best to help.
We aim to respond to every email within two business days. For urgent animal welfare situations, please contact your local animal control, emergency veterinarian, or call 911 if an animal is in immediate danger. The Second Paw is a discovery platform and is not equipped to handle emergency animal situations directly.